Terms of Use

These Terms of Use (the "Terms") are a binding agreement between you and the Court Transcript Platform ("we," "us," or "our") governing your use of courttranscripts.app and our transcript formatting service (together, the "Service"). By creating an account, requesting access, or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of a business or organization, you represent that you have authority to bind it, and "you" includes that organization.

We are not a law firm, we are not lawyers, and we do not provide legal advice, legal opinions, or legal representation. No attorney-client relationship is created by your use of the Service, by any content on the site, or by any communication with us. Information we publish about court formatting rules, transcript requirements, or filing practices is general information about document formatting, not advice about your case or your rights.

Only a licensed attorney can give you legal advice. If you need advice about your case, your deadlines, whether a transcript is admissible, or what your court requires, consult a licensed attorney in your jurisdiction or ask the clerk of your court.

The Service is a document formatting tool. It takes audio recordings or existing transcript files that you provide and produces draft transcripts laid out to published court formatting rules, with covers, line numbers, and indexes. Output of the Service is a draft until a human has reviewed it.

The Service does not certify transcripts. Certification, where required, must be signed by a qualified person: you, or a certified court reporter or legal transcriptionist whose services you arrange. The Service never signs anything, and we make no representation that any court will accept a document produced with the Service.

You are solely responsible for:

• reviewing and correcting every word of a transcript before you use or file it;
• confirming your court's current rules, including who may prepare a transcript, what certification it requires, and how it must be filed;
• meeting your own filing deadlines;
• ensuring any recording you upload was made and may be used lawfully, including compliance with recording-consent laws and any court order or rule governing the proceeding, sealed records, or confidential information.

You must be at least 18 years old to use the Service. You agree to provide accurate registration information, keep your password confidential, and notify us promptly of any unauthorized use of your account. You are responsible for activity under your account.

Parts of the Service are offered as early access or beta. Beta features may change, may contain errors, and may be modified or discontinued at any time. The Service is free during early access for a limited time; we may introduce paid plans, and we will give you notice and a choice before anything you use becomes paid.

If and when we offer paid plans or paid services (such as arranging certification by a certified court reporter), prices will be shown before you commit, exclusive of taxes you are responsible for. Except where required by law, fees are non-refundable once the service has been delivered.

You retain all rights to the recordings, transcripts, case information, and other content you upload ("Your Content"). You grant us a limited, non-exclusive license to host, process, reproduce, and display Your Content solely to operate, support, and improve the Service for you. We do not train AI models on Your Content, do not sell it, and do not use it for advertising, as described in our Privacy Policy. This license ends when Your Content is deleted from the Service.

You represent that you have the rights and permissions necessary to upload Your Content and to have us process it, and that Your Content does not infringe the rights of any third party or violate any law or court order.

You agree not to:

• use the Service in violation of any law, court rule, or court order;
• upload recordings you were not permitted to make or content you have no right to use;
• misrepresent a document produced with the Service as certified when it is not, or alter a certification page to state something untrue;
• probe, scan, or test the vulnerability of the Service, circumvent its security or access controls, or access another user's data;
• scrape the Service, access it by automated means, or resell or rebrand it as your own service without our written agreement;
• interfere with the operation of the Service or impose an unreasonable load on it.

We may suspend or terminate access for violations of this section, and we may monitor for and remove content that violates these Terms or the law.

The Service, including its software, formatting engines, court profiles, designs, and content we publish (excluding Your Content), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms. Documents you produce from Your Content are yours; the templates, profiles, and engines that produce them remain ours.

If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

If you believe content on the Service infringes your copyright, send a notice to legal@courttranscripts.app identifying the work, the allegedly infringing material, your contact information, and a statement of good-faith belief, made under penalty of perjury, that the use is unauthorized. We respond to valid notices consistent with the Digital Millennium Copyright Act.

Our Privacy Policy describes how we collect, use, and protect your information, and is part of these Terms. In short: we do not sell your personal information, and Your Content is used only to provide the Service to you.

Automated transcription and formatting can contain errors, including misheard words, misattributed speakers, and formatting that does not match a court's current local rules. We do not guarantee the accuracy of any draft the Service produces. The Service is designed around your review: you are responsible for verifying every word and every formatting requirement before a document is used for any purpose. We are not responsible for any consequence of filing or relying on a document that was not reviewed, including missed deadlines, rejected filings, or adverse outcomes in a proceeding.

The Service runs on third-party infrastructure and may link to or interoperate with third-party services (for example, transcription files you bring from other providers). We are not responsible for third-party services, their content, or their terms, which govern your use of them.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if we reasonably believe your use creates risk or legal exposure for us or others, or if we discontinue the Service. Where practical, we will give you notice and a reasonable opportunity to export Your Content. Sections of these Terms that by their nature should survive termination (including Sections 7, 9, and 12 and 15 through 19) survive.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY DOCUMENT PRODUCED WITH THE SERVICE WILL BE ACCURATE, COMPLETE, OR ACCEPTED BY ANY COURT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF $100 AND THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold us harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising out of Your Content, your use of the Service in violation of these Terms or the law, your violation of a third party's rights, or any document you file or use without the review these Terms require. We may assume the defense of any matter subject to indemnification, in which case you agree to cooperate.

Please read this section carefully; it affects your rights.

Talk to us first. Before filing a claim, you agree to contact us at legal@courttranscripts.app and give us 30 days to try to resolve the dispute informally.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator, rather than in court. Arbitration may be conducted by videoconference or, if an in-person hearing is required, in a location reasonably convenient to you. Judgment on the award may be entered in any court of competent jurisdiction.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service.

No class actions. Disputes will be arbitrated only on an individual basis. You and we each waive the right to a jury trial and the right to participate in a class action, class arbitration, or representative proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing legal@courttranscripts.app within 30 days of first accepting these Terms, stating your name, account email, and intent to opt out. Opting out does not affect any other part of these Terms.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. If you are a consumer, you keep any protections of the law of the state where you live that cannot be waived by contract. Any claim not subject to arbitration will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction.

We may update these Terms from time to time. When we do, we will post the updated Terms on this page and revise the effective date above. For material changes, we will notify you by email or by a prominent notice in the Service before the change takes effect. Your continued use of the Service after an update means you accept the revised Terms.

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. Notices we send to your account email satisfy any requirement of written notice.

California residents: complaints may be directed to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Questions about these Terms can be sent to legal@courttranscripts.app.